Frequently asked questions
What is the return policy?
Returns are accepted within 7 days of delivery. Please note the following conditions:
- The item should not have any signs of use.
- Items need to be returned in the original packaging.
- Return shipping is covered by the buyer.
To start a return, contact us at watchfromcanada@gmail.com
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Are you affiliated with Casio?
No.
Watch From Canada is not endorsed by or affiliated with Casio. All modifications are made independently by Watch From Canada
Does the watches come with a factory warranty?
No. Watch do not come with a warranty! Customizing the watch voids their original warranty.
Does the watches come with a factory warranty?
No. Watch do not come with a warranty! Customizing the watch voids their original warranty.
Are the watches still water resistant after modification?
Yes, but with a small clarification.
If the modification uses the original Casio resin case, the water resistance should remain intact. I work carefully and reassemble the watches properly, paying close attention to seals and fit.
If the modification uses a metal case please note that these cases are produced by third-party manufacturers, not by Casio. Although I use high-quality components and assemble everything with care, I do not recommend deep water immersion or swimming in pools with such cases, but for normal everyday use - rain, hand washing, and splashes - the watch should perform without any issues.